ClearOps Parts Cloud

Boost parts sales with smarter planning

ClearOps Parts Cloud unifies OEMs, dealers, and machines on one platform, predicting demand, automating replenishment, and ensuring global part availability across your entire service supply chain.

We integrate with the systems you already run. No rip-and-replace. Just a meta-platform that sits above your service supply chain, turning fragmented data into automated parts planning that maximizes machine uptime and aftersales revenue.

Parts Cloud product interface

Impact at a glance

ClearOps empowers OEMs and dealers to excel in parts and service operations

>8000

Connected Dealers

+15%

Parts Sales

-20%

Working Capital

The Challenge

Aftersales is your profit engine,but your supply chain wasn't built for it

Modern customers don't just buy machines. They buy uptime. Yet OEMs and dealers are still fighting siloed systems, manual planning, and zero visibility across the network.

OEMs lack network visibility

Without clear metrics across dealer stock levels, OEMs can't determine what to produce and when, leading to emergency orders, shrinking brand reputation, and lost sales despite healthy KPIs at the distribution center.

Dealers drown in complexity

A typical dealer juggles 4-6 systems per OEM across 5+ brands. That's 25+ disconnected tools. Parts demand planning becomes manual, time-consuming, and error-prone.

Customers pay the price

Stockouts on critical parts mean unnecessary machine downtime. Meanwhile, warehouses stay full of the wrong inventory, tying up capital while customers wait.

How It Works

Three steps to the right parts at the right place

Parts Cloud aggregates data from OEM systems and dealer DMS platforms, then runs a continuous demand-planning loop from forecast to replenishment without manual handoffs.

Forecasting

Accurately predict future demand for parts.

Data Integration

Collect data from sources like dealer ERP systems, upcoming maintenance service information, and field machines. The more data available, the more we can use.

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Analysis

Use historical sales data, market trends, and machine usage patterns to forecast future demand.

Automation

Employ advanced algorithms and machine learning to continuously refine and improve forecasts.

Inventory Optimization

Ensure optimal inventory levels to meet demand while minimizing costs.

Balance

Align forecasted demand with current inventory, service-level goals, budget, and space to determine optimal stock levels.

Prioritization

Identify fast-moving items and adjust stock levels to prevent overstocking and stockouts.

Replenishment Planning

Automate the restocking process to ensure timely availability of parts.

Order Generation

Automatically generate replenishment orders based on optimized inventory levels and forecasted demand, with dealer-controlled auto-approval for selected bundles.

Integration

Seamlessly send ordered parts lists into the dealer DMS and OEM order system to save time on double-entries.

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Monitoring

Track the status of orders and adjust planning dynamically based on real-time data and feedback.

“ClearOps empowers simplicity in our aftersales business. As a result of our technology partnership and leveraging the ClearOps Aftersales Hub, dealers save time on day-to-day tasks due to process automation, we improved inventory profile by reducing obsolescence while increasing part availability. It translates into higher sales and brand loyalty.”

Florian Cadoret

Global Customer & Dealer Integration Manager, Terex

Capabilities

Everything your aftersales network needs in one platform

Demand planning and order management are the core, supported by tools that close gaps when central stock isn't enough and dealers need guidance on what to carry.

Demand Forecasting & ML feature preview

Proven Impact

Measurable results for OEMs and dealers

Parts Cloud delivers visibility, control, and automation across the service supply chain, with outcomes both sides can measure.

For OEMs

+43%

Customer fill rates

+15%

Part sales

  • • End-to-end visibility for production planning and dealer performance
  • • Influence dealer stock levels through proposed orders
  • • Reduced machine downtime and stronger brand reputation

For Dealers

−20%

Working capital

−9%

Non-moving inventory

  • • Automated planning replaces manual spreadsheets and guesswork
  • • One platform for all OEMs with no more double-entry across 25+ systems
  • • Higher fill rates and happier customers driving repeat business

Why ClearOps

The only platform built for the full service supply chain

Connect anything, automate everything

Our connector technology integrates with any OEM or dealer system, transforming and cleansing data automatically so no manual uploads break your planning process.

Explore Data Connectivity

All-in-one, not another point solution

Connector, parts planning, and field service in one cohesive platform. Because effective parts planning and service execution are interdependent, and splitting them across vendors doesn't work.

Learn more what we do

One platform, every relationship

An OEM connects with all their dealers. A dealer connects with all their OEMs. One centralized system replaces the maze of disconnected tools, encouraging adoption on both sides.

See customer stories

Built for machinery OEMs and their dealer networks

ClearOps serves manufacturing companies that sell machinery and services through a dealer network across these industries:

How Parts Cloud fits into the platform

Parts Cloud sits at the center of the ClearOps AI Operating System for After Sales, consuming data from OEM and dealer systems, running demand planning and order orchestration, and feeding field actuals back to continuously refine every forecast.

The Era of Manual Parts Planning Is Over

The Old Way

Data silos across different software solutions. Manual, error-prone work.

  • • OEMs lack visibility across the dealer network
  • • Dealers drown in 25+ disconnected systems
  • • Customers pay the price in machine downtime

The New Standard

Digitalized. AI-driven. Transparent.

  • • Full visibility across the dealer network
  • • One connected platform for every OEM and dealer
  • • Higher part availability and less machine downtime

The competition gap is widening. Which side are you on?